TreasuryDirect for...

  • Individual
    • Learn about purchasing & holding Treasury Securities
    • Set up an online account
  • Institutional
    • Access data & rules on securities auctions
    • Obtain information about Treasury securities
  • Government
    • Invest through the Federal Investments program
    • Purchase & manage SLGS
    • Borrow from the Treasury or liquidate securities

Help for Users Having Problems Accessing TreasuryDirect

Internet Explorer Users

Many customers running on Windows XP Service Pack 2 are unable to access their TreasuryDirect accounts and are receiving the error message "Internet Explorer cannot display the web page".

If you receive this message when:

  • you are attempting to log in and select “letter” on the TreasuryDirect Applications page in response to the question, “Does your account number begin with a letter or a number?”,
  • you select “TreasuryDirect”  under “Open an Account” on the home page,

- AND the gold padlock symbol does not appear at the top of your screen, here is how you can correct the problem:

After you install it, you will be able to access your account using the Internet Explorer browser. If you have further problems or questions, please call 844-284-2676 (toll free). Our office hours are 8 a.m. to 6 p.m. Eastern Time, Monday through Friday.

Safari Users

If you are using Safari and receive the message "Safari can't verify the identity of the website", simply click "Continue" and then you will be able to access your account.

Clicking “Continue” will not put your computer at risk.